• How do I find out more about hiring décor from you?

Complete our enquiry form and we'll provide you with all the information about hiring your décor. If you decide to go ahead, we'll provide you with a booking form and further instructions for securing your hire.

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• How do we arrange delivery and collection?

Your venue or planner will usually offer a guideline on your space's availability and public access times. We always contact the person you've appointed for delivery/collection on your form to confirm logistics.

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• I'm interested in hiring, but I'm not sure what I'd like to go for?

We're happy to give you a variety of ideas and ways our light up decor can be part of your occasion. Just let us know a bit about the theme of the event, your style and any ideas you may have seen and we'll suggest the best options for you.

 

• Can I collect the equipment for my event and instal them myself?

The quick answer is, no. The main reason is safety and that relates to carrying the equipment, setting it up and returning it. Our team is trained for setting up in most weather conditions and all of the venues. We know exactly what will ensure the props are safely installed and will remain as such throughout your event. At the same time, you're there to enjoy your celebration and we wouldn't want you to worry about returning the props to base on time after the end of your event. 

 

• Can they be set up outside?

Of course! Most venues are outdoors and that's because the weather in Greece remains beautiful the majority of the time. However, in case of strong winds or rain, we will advise of alternative safe positioning for them.

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• How early do I need to book to ensure availability?

We suggest that once we confirm availability on your preferred date and items, you secure your booking as soon as possible. We cater multiple events in a day, so once a prop is gone - it's gone! By securing your booking, not only you'll be guaranteed the props for your date as well as a dedicated delivery/collection spot, your booking will also remain safe from any possible future price changes. 

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• How do I secure my booking?

Complete the required information at the order form page and we will send you your agreement, with a break down of the pricing and details on payment options.

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• What happens if my event date changes or gets cancelled?

For information on Cancellation and Postponement policies, please visit our T & Cs page