F A Q s
How easy is it to book?
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• How do I find out more about hiring décor from you?
Complete our enquiry form and we'll provide you with all the information about hiring your décor. If you decide to go ahead, we'll provide you with a booking form and further instructions for securing your hire.
• How wide are the large letters?
It depends on the letter. They vary from 30 cm to 125 cm wide. A 4 letter word, such as LOVE, would be just under 3 m. wide in total.
• How are the props powered?
A standard, domestic, 13AMP socket would power 3-4 letters.
• Do you do colourful bulbs?
We do indeed! Other than the classic, warm white bulbs we can also do cool white, blue, green, orange, red and yellow.
We also do 2 different types. Classic golf bulbs and cabochon cap bulbs.
• How do we arrange delivery and collection?
Your venue or planner will usually offer a guideline on your space's availability and public access times. We always contact the person you've appointed for delivery/collection on your form to confirm.
• I'm interested in hiring, but I'm not sure what I'd like to go for?
We're happy to give you a variety of ideas and ways our light up decor can be part of your occasion
• Do you also set up the letters?
Yes we do! Unless agreed otherwise, we'll come and set up the letters ourselves. If you're not sure where to place them in your venue, our experience allows us to find the perfect spot for them in any space.
• Can they be set up outside?
Of course! Most venues are outdoors and that's because the weather in Greece is sunny and beautiful the majority of the time. However, in case of strong winds or rain, we will advise the safest positioning for them.
• How early do I need to book to ensure availability?
We suggest that once we confirm availability on your preferred date and items, you book as soon as possible. Not only you'll be guaranteed the props for your date but you'll also be safe from any possible future price changes
• How do I secure my booking?
We will send you an order form, with a break down of the pricing and details on available payment options
• What happens if my event date changes or gets cancelled?
For information on Cancellation and postponement policies, please visit our T & Cs page
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